ph 42 Privacy Policy

When you create an account on ph 42, we collect personal information that is necessary to verify your identity and provide you with a safe, personalised gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address within the Philippines. We also collect a copy of a valid government-issued ID as part of our Know Your Customer (KYC) process, which is required under Philippine regulations for online gaming platforms. In addition to registration details, we automatically collect certain technical data when you use our platform — such as your device type, browser version, IP address, and session activity logs. Payment-related information, including your preferred deposit and withdrawal method and transaction history in Philippine pesos (PHP), is also recorded to facilitate smooth financial processing. We do not collect sensitive personal information beyond what is strictly necessary for account verification, regulatory compliance, and the delivery of our services. All data collection is conducted transparently, and you will always be informed of what we are collecting and why at the point of collection.

The personal data we collect is used primarily to operate and maintain your ph 42 account, process your deposits and withdrawals in PHP, and ensure that our platform remains secure and compliant with Philippine law. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. Where you have given your consent, we may also use your email address or mobile number to send you information about promotions, bonuses, and new features available on the platform. Your gameplay data and session history are analysed internally to improve platform performance, personalise your experience, and identify any unusual activity that may indicate a security concern. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your information is never sold to third parties, and it is not used for purposes beyond those described in this Privacy Policy without your explicit consent. If you have questions about how your data is being used, you are welcome to visit our FAQ page or contact us directly.

ph 42 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data securely and in accordance with applicable Philippine data privacy standards. In certain circumstances, we may be required by law or by a competent Philippine authority to disclose your personal information — for example, in response to a court order, a regulatory investigation, or an anti-money laundering inquiry. We will only disclose the minimum amount of information required to comply with such legal obligations, and where permitted by law, we will notify you of any such disclosure. We do not transfer your personal data outside the Philippines unless it is strictly necessary and appropriate safeguards are in place. Any such cross-border transfer will be conducted in compliance with the requirements of the Philippine Data Privacy Act of 2012.

ph 42 uses cookies and similar technologies to ensure the platform functions correctly and to provide you with a smooth, personalised experience on both desktop and mobile devices. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting your ability to use the platform. We also use performance cookies to understand how players navigate the site, which pages are visited most frequently, and where technical issues may be occurring, so that we can continuously improve the platform. Preference cookies allow us to remember settings you have chosen, such as your language or display preferences, so you do not have to re-enter them each time you visit. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites through our platform. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the ph 42 platform. For more information about how cookies work and your options, please refer to your browser's help documentation.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold on your account, and the right to correct any inaccurate or outdated information. You may also request the deletion of your personal data in certain circumstances — for example, if your account has been closed and there is no longer a legal basis for us to retain your information. If you believe that your data has been processed in a way that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the details provided at the bottom of this page, and we will respond to your request within the timeframe required by applicable law. We are committed to making this process as straightforward as possible for all Filipino players.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under anti-money laundering regulations and gaming compliance requirements. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. ph 42 employs industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data storage, secure transmission protocols, access controls that limit who within our organisation can view your data, and regular security reviews. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your ph 42 account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately so we can take appropriate action to protect your data. We will notify you and the relevant Philippine authorities in the event of a data breach that affects your personal information, in accordance with our legal obligations.

ph 42 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal data. If we make significant changes that materially affect your rights or how we use your information, we will make reasonable efforts to notify you through the platform or via the contact details associated with your account. Continued use of the ph 42 platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and may request account closure. For any questions about this policy or your data, please visit our FAQ page or reach out to us directly.